Balloon Care and Disclaimer

We use only the best quality balloons, but due to the fragile nature of the balloon products, we will not be held responsible for the condition of such items after they have been handed over in good condition. This includes but not limited to damage, leakage, burst, improperly handled/transported/stored items, exposure to heat or cool temperatures, exposure to outdoor elements, sharp edges items etc.

Some of the nicest celebrations can take part outdoors, so we appreciate that balloons can play a gorgeous part. Unless the weather is completely calm, your balloon will move with the wind, hide from the rain and pop with the hot sunshine. Although all our helium filled balloons are weighted, we cannot guarantee that they will be able to sustain outdoor climates. Due to all the above we do not guarantee balloons outdoors.

It is important to get your balloons home or to your event as soon as possible. Balloons can pop when exposed to hot metal objects such as awnings, the outside of the car or seatbelt parts. Do not put balloons into a hot car or leave balloons in a hot parked car. We recommend turning on air conditioning to allow for the temperature of the car to come down before placing balloons into the car. Do not leave car unattended while it is turned on. If air conditioning is not available, you may want to open your doors and allow the car to ‘air out’ for a few minutes. Traveling with your windows “partially” down so there is a cross breeze can be helpful. Balloons may escape if the window/s are opened too far.

NOTE: Helium expands in the heat. Warm or hot temperatures can bring balloons down faster than their proper float time and may result in popping.

Bags should be used for transport only and balloons should be in the bag for no longer than an hour or so. Extended periods of time in bags can reduce the balloon float time.

Latex Balloons

As latex balloons are biodegradable, it is normal that they (all colors and clear) oxidize and become cloudy (velvet/ not glossy) over time as they degrade. Heat, sun, and high humidity can accelerate this process.

Latex balloons are not reusable.

11 Inch Latex Balloons: the standard party balloon will stay floating for 8 – 12 hours depending on heat and humidity. Treated with “Hi Float*” these balloons will last minimum 2 days up to a maximum of 1-2 weeks. Exposure to warm temperatures can reduce the float time.

* Hi-Float is safe, nontoxic, water soluble and biodegradable used to extend the float time of latex balloons. Please note we do not use hi-float in our confetti balloons.

On average 18″ foil balloon filled with helium will remain full for around three to five days. They may float for longer but will start to appear more deflated as they lose helium.

Bubble Balloons: our mighty Bubbles will be in tip top condition for up to 10 days and will stay floating for up to 4 weeks, however they do start to look a bit sorry for themselves around the 2-week mark!

Helium is sensitive to temperature changes. Cold air causes the helium to shrink, which makes the balloon appear to deflate, although it still floats. Heat can cause the helium to expand and the balloon to burst. For helium balloons to last longer, put it in cooling places (20°C is recommended) and avoid hot places/surfaces (e.g. car boot, under the hot sun or metal surfaces). Balloons may pop/deflate when the air inside expands much more than it could hold, especially for foil balloons as the material is non-stretchable.

Foil and Latex Balloons do NOT do well in the Sun or Heat. Heat and sunlight act like kryptonite to balloons. Storing your Latex balloons in a cool place can do wonders for making them last much longer than they would otherwise. For foil balloons, try to maintain a consistent temperature so they will not be shocked and damaged by the fluctuations.

If you are throwing an all-day outdoor party or weekend event, you will want to take extra precautions to preserve your balloons. Balloons for outside use, should not be put out until just before the event. At the end of the day bring them indoors, so they are not left out all night. As the temperature drops, the balloons will shrink and when they become enlarged the next morning it may lead to popping.

Avoid direct sunlight as the balloons may pop within an hour. The same result may occur indoors if balloons are exposed to direct sunlight through windows. Exposed to outdoor conditions, balloons will oxidise, and clear balloons become cloudy quickly. Balloons will pop/deflate when it rains so always find a shelter.

Indoors or outdoors, the constant flow of air around a balloon will increase the speed at which helium molecules escape through the wall of the balloon, resulting in reduced float time.

Balloons for ceilings: Lights, paint textures, irregular surfaces and even static can all pop balloons. If you are planning on placing your balloons on a ceiling, ensure that you test it first.

If you live with pets, store your balloons in a room that they cannot access. When your puppy pals and feline friends are left to their own devices, they will have a ball playing with the strings and potentially puncturing the balloon itself. Keep balloons away to help you furry friends’ safety too, since they could get caught in the strings or ingest the popped balloon. Same for young children: Keep them away from balloons and strings too.

Uninflated or burst balloons can present a choking hazard and should never be left with children without supervision. Store balloons away from pets to ensure that they cannot get themselves tangled with balloon ribbons or accidentally ingest popped balloons or their decorative contents such as confetti, feathers, or other materials.

Children! They love balloons but they also love to see how much of a beating one can take before it goes pop!

Do not breathe helium from a balloon. Helium is not toxic nor flammable, however inhaling of helium can result in loss of consciousness due to insufficient oxygen.

To properly dispose latex or mylar (foil) balloons you should cut the end of the balloon with scissors to release any air or helium that remains, and then discarding them in your household waste (garbage).

We hope you enjoy your balloons!